786et's Privacy Policy
Here is a complete description of how your personal information is collected, stored, and kept secure.
In Introduction
786et ("we", "us", or "platform") operates a safe and trusted online gaming service for users in Bangladesh. We place the highest importance on the privacy of our users. This Privacy Policy ("Policy") explains what information we collect about you when you register, log in, or use any service on 786et, how that information is used, with whom it may be shared, and what rights you have regarding control of your information.
By using any service of 786et, you are considered to have accepted the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services.
1 Information We Collect
We collect various types of information to keep your experience on the 786et platform safe, personalised, and effective. These are described in detail below.
1.1 Information You Provide Directly
- Full name and date of birth (for age verification — only those aged 21 or above may register)
- Mobile number and email address
- Information related to your preferred payment method (bKash, Nagad, Rocket, Upay)
- Account password (stored in encrypted form)
- Information provided when contacting support via live chat or email
1.2 Automatically Collected Information
- IP address and device identifier
- Browser type, operating system, and device language
- Time of site visits, session duration, and pages visited
- Referral source (how you arrived at the site)
- Information collected from cookies and similar tracking technologies
1.3 Transaction Information
- Deposit and withdrawal history
- Gaming history and betting activity
- Bonus claims and wagering information
2 Purpose of Using Information
786et uses your information only for legitimate and specific purposes. We process your information for the following reasons:
- Account Management: To handle registration, login, identity verification, and account security.
- Service Delivery: To operate all platform activities including playing games, betting, deposits, and withdrawals.
- Security and Fraud Prevention: To detect suspicious activity and keep the platform secure.
- Customer Support: To answer your questions and resolve issues.
- Personalisation: To improve your experience based on your preferences and usage patterns.
- Legal Compliance: To ensure compliance with applicable laws and regulations.
- Communication: To send important updates, security notifications, or promotional information (only with your consent).
3 Cookies and Tracking Technologies
786et uses cookies and similar technologies (such as local storage and session data). These technologies help us improve the functionality of our platform and make your browsing experience easier.
3.1 Types of Cookies
- Essential Cookies: Required to maintain login status and ensure security. Without these, the platform will not function properly.
- Functionality Cookies: To remember your preferences (such as language selection).
- Analytical Cookies: To understand how users use the site and to improve our services.
3.2 Cookie Control
You can disable cookies from your browser settings. However, please note that disabling essential cookies may prevent some important platform functions from working properly.
4 Information Sharing and Third Parties
786et never sells your personal information or transfers it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
- Payment Providers: Payment service providers such as bKash, Nagad, Rocket, and Upay receive the information necessary to complete transactions. They follow their own privacy policies.
- Technology Service Providers: Game software developers and server service providers may receive only the information necessary to deliver their services.
- Legal Obligations: Information may need to be disclosed in response to a court order or a lawful request from a competent authority.
- Fraud Prevention: In the case of a serious security threat or detected fraud, the relevant authorities may be notified.
Before sharing information with any third party, we ensure that they follow adequate data protection measures.
5 Data Security Measures
786et has adopted industry-standard technical and organisational measures to ensure the security of your personal information.
- SSL Encryption: All data transfers on our site are encrypted using SSL/TLS technology.
- Password Protection: Your password is stored using a strong hashing algorithm — we never see your password directly.
- Access Control: Only authorised staff can access your information, and they are bound by strict confidentiality obligations.
- Regular Security Audits: Our systems undergo regular security reviews.
- Two-Factor Verification: An additional verification layer is used to protect your account.
Please note, however, that no method of transmitting information over the internet is completely secure. We make every effort, but an absolute guarantee of security cannot be given.
6 Data Retention Period
786et retains your personal information only for as long as it is necessary or legally required.
- Active Accounts: All relevant information is retained for as long as your account remains active.
- Closed Accounts: After an account is closed, transaction records and legal documents are retained for the period required by applicable law.
- Automated Data: Log files and analytical data are automatically deleted after a specified period.
7 Your Rights
As a user of 786et, you have certain important rights over your own personal information:
- Right of Access: You may request to know what information we hold about you.
- Right of Correction: You may request the correction of any inaccuracies in your information.
- Right of Deletion: In certain circumstances, you may request that your information be deleted, unless a legal obligation prevents it.
- Right to Restrict Processing: You may request that the processing of your information be limited for specific purposes.
- Right to Withdraw Consent: You may withdraw consent given for marketing communications at any time.
To exercise any of these rights, please contact our support team.
8 Protection of Minors
786et strictly prohibits registration and participation by anyone under the age of 21. We do not intentionally collect any personal information from minors.
We verify age at the time of registration. If we become aware that a minor is using our platform, we will immediately close that account and delete all associated information.
Warning: For users aged 21 and above only.
9 Third-Party Links and Services
The 786et platform uses software from third-party game providers such as PG Soft, Pragmatic Play, JILI, Spribe, Evolution Gaming, NetEnt, and Microgaming. These providers operate under their own privacy policies.
We are not responsible for the privacy practices of these third parties. You are advised to read their own privacy policies before using their services.
10 Changes to the Privacy Policy
786et reserves the right to update this privacy policy from time to time. If any significant changes are made, we will notify you in the following ways:
- By displaying a notice on the platform
- By sending a notice to your registered email address
- By updating the "Last Updated" date on this page
If you continue to use the platform after any changes, you will be considered to have accepted the new policy. We therefore advise you to review this page regularly.
11 Contact and Complaints
If you have any questions, concerns, or complaints about this privacy policy, please contact us:
- 24/7 Live Chat (in Bengali) — from any page on the platform
- Email: [email protected]
Our privacy team makes every effort to respond to your requests as quickly as possible on working days. Complex matters may take some time for a full investigation.